FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Still have questions?
Feel free to reach out to us at orders@xx-xyathletics.com. We're here to help!
Need assistance? Reach out to our customer support team via email at orders@xx-xyathletics.com. We'll do our best to get back to you within one business day.
We have a wonderful but small team, who are highly dedicated to our mission and providing the best experience we can while shopping with us. We will certainly do our best if we can to update your order, but may not be able too if it is processing. We appreciate your support.
Once your order is placed, we’re unable to apply discount codes. Make sure to enter your code before checking out to enjoy the savings!
Not happy with your purchase? No problem! We accept returns and exchanges within 45 days, as long as items are in their original condition. Visit our returns portal for all the details on how to return or exchange your order.
Exchanges are only available for orders within the US. We’re unable to process exchanges for international orders at this time.
Thank you for standing with us in the fight to save women’s sports! Your support fuels our mission. To make a donation and join the movement, head over to our donation page.
Ordering is a breeze! Just select your favorite products on our website, add them to your cart, and head to checkout. Follow the simple steps to complete your purchase and get ready to elevate your game.
If you need extra help, our customer support team is here to assist you. Reach out to us at orders@xx-xyathletics.com.
We accept major credit cards (Visa, MasterCard, American Express), PayPal and other secure payment methods. All transactions are encrypted and safe. Plus, you can use XX-XY Athletics gift cards for your purchases.
At checkout, you’ll see a spot to enter your discount code. Just type it in when prompted, and the discount will automatically be applied to your order. Simple and easy!
Once your order is placed, we’re unable to apply discount codes. Make sure to enter your code before checking out to enjoy the savings!
Most of our special offers like product discounts can't be combined. If you try to enter more than one promo code on an order, we'll automatically apply the one that gives you the highest discount.
Yes, we do! Digital gift cards are available in various amounts. Grab one from our Gift Card page and use it for anything on our website.
Using your XX-XY Athletics gift card is easy! At checkout, simply enter the unique gift card code in the "Gift Card" field, and the amount will be applied to your order. If your gift card doesn’t cover the full purchase, you can use another payment method to pay the difference.
Got any issues? Our support team is here to help!
Your gift card balance will automatically show up when you use your gift card link. If you believe you have a balance that is not showing up on the link for your gift card, please contact us at orders@xx-xyathletics.com and we can help confirm your balance.
We don’t offer gift wrapping at the moment, but we hope to in the future!
Yes, we offer international shipping world wide.
We’ve got you covered with free shipping on US orders over $100 USD and Canada orders over $200 CAD.
For the rest of the world, shipping costs may vary depending on your region.
For US orders, shipping usually takes 2-5 business days. During busy seasons, please allow up to 7 days for your order to arrive.
For Canada and international orders, shipping may take up to 7-11 business days depending on the shipping method and the region of which you are located. During busy seasons, please allow up to 14 days for your order to arrive.
We’ll keep you posted every step of the way!
XX-XY Athletics will provide a tracking number once your order ships. You will want to keep track of your shipment via this tracking number. XX-XY Athletics is not responsible for lost or stolen packages once a delivery has been completed.
If you feel your package may be lost or stolen, please contact us at orders@xx-xyathletics.com immediately to file a lost package claim.
We have a wonderful but small team, who are highly dedicated to our mission and providing the best experience we can while shopping with us. We will certainly do our best if we can to update your order, but may not be able too if it is processing. We appreciate your support.
Once your order is on its way, we’ll send you a confirmation email with a tracking number. Use this number to follow your shipment’s journey through the carrier’s site.
Sometimes, carrier tracking information updates prematurely or can show delayed progress. However, most packages are still on their way and often get delivered within 48 hours of an initial update.
If your estimated delivery date hasn’t passed yet, rest assured, your package is likely still in transit and should arrive soon. We recommend keeping an eye on your tracking for any further updates.
If it’s past your estimated delivery date and you haven’t received your package, feel free to contact us at orders@xx-xyathletics.com.
Not happy with your purchase? No problem! We accept returns and exchanges within 45 days, as long as items are in their original condition. Visit our returns portal for all the details on how to return or exchange your order.
Returns are free to US orders only.
Exchanges are only available for orders within the US. We’re unable to process exchanges for international orders at this time.
All returns need to include the original packaging, and items must be unworn and unwashed.
We’re sorry about that! If you received a damaged or incorrect item, please reach out to us at orders@xx-xyathletics.com. We’ll make it right with an exchange or refund as quickly as possible.
All sale items are final and cannot be returned.
Please double-check your order before completing the purchase, as discounted items are ineligible for return or exchange. If you have any questions, feel free to reach out to us before making your purchase!
Our size guide is right on each product page under the “Size Chart” tab.
Need extra help? Get in touch with our customer support team at orders@xx-xyathletics.com and we'll do our best!
Our sizes generally follow standard measurements, fitting true to size. Always check the specific size guide for each product to ensure the best fit.
To preserve the best fit and quality, please refer to the Care Information tab on the product page for specific instructions.
We don’t have a loyalty program just yet, but it's in the works! Stay tuned—big things are coming soon.
If you're interested in partnering with us, please contact us at brand@xx-xyathletics.com. We’ll reach out if there’s a potential collaboration!
Stay in the loop by subscribing to our newsletter and following us on Instagram @XX_XYAthletics. Sign up at the bottom of our website to get the latest updates, products, and promotions delivered straight to your inbox. Dont worry, we promise not to drown you in emails.
Unsubscribing is easy—just click the “unsubscribe” link in the footer of any of our emails. We’ll be sorry to see you go!
At XX-XY Athletics, we believe women deserve the opportunities that sports and single-sex spaces provide. From building confidence and resilience to promoting healthy self-esteem, women’s sports offer vast developmental benefits. It’s a simple truth: biological sex matters, especially in athletics.
That's why we're committed to defending women and girls' right to compete on a fair, level playing field—because every woman deserves a fair shot at victory, recognition, and the opportunity to thrive. We’ll keep standing for truth and for women until that becomes the reality.
We’re not a nonprofit; we’re a business that supports women.
We support safety for women in sports and equal opportunities for girls and women.
Yes, we do! We created the XX-XY Athletics Fund and the Courage Wins award program. This initiative offers scholarships and sponsorship replacements for courageous female athletes who advocate for women's sports. For more details and ways to get involved, visit https://www.xx-xyathletics.org
We stand for fair and equal opportunities for women in sports. Our stance is based on the belief that biological differences matter in athletics to ensure a level playing field.
We believe in equal rights and respect for everyone. Our focus is on advocating for fair competition in women’s sports while ensuring respect for all individuals.
We advocate for maintaining fair competition by recognizing biological differences in sex. We are committed to finding solutions that respect all individuals while ensuring fairness in women’s sports.
We support equal rights for all and believe everyone should be treated with dignity. Our focus is on ensuring that women’s sports remain fair and safe spaces for women and girls.
You can follow us on Instagram, X, YouTube, and Facebook by searching for @XX_XYAthletics.
The brand is called XX-XY Athletics and it is the only brand standing up
for women’s sports and spaces.
Supporting women and girls is not anti-anyone. We believe that girls and women deserve safety, privacy, and fairness. By supporting our brand, you’re standing up for these values.
Not at all. Women’s sports exist for a reason, as sex is the biggest determinant of athletic performance. Title IX was established in 1972 to ensure equal opportunities for women and girls in the education system. Our brand is committed to defending that principle today.
Sports are for everyone. People should play either in the category of sex they were born or in an open category. I’m not advocating for exclusion, but women and girls should not have to sacrifice for others to be included.
We don’t have physical stores just yet, but we hope to soon!
We don’t have a mobile app, but our website works great on mobile devices!
If an item is out of stock, it’s not available for purchase at the moment. Keep an eye out—sometimes we restock popular items!
Some sold-out items may get restocked, but others might not. If you love it, grab it while you can!
We’d love to help with bulk orders! Please contact us directly at orders@xx-xyathletics.com to discuss your needs.
Currently, we don’t offer customization or personalization services.
We are not accepting investment inquiries.
We don’t sell wholesale, but if you’re a wholesaler interested in XX-XY Athletics, please submit your inquiry to hello@xx-xyathletics.com and we'd be happy to consider it.
For press inquiries, please visit us here: https://www.xx-xyathletics.com/blogs/press
We are not hiring at the moment.